Terms of service

Last updated: 27/09/2025

These Terms of Use (“Terms”) apply to the websites www.mabouledecouches.fr – www.mabouledecouches.com – www.mabouledecouches.de (the “Website”), published and operated by:

Ma Boule De Couches® – sole proprietorship
Name: Coralie Aichour
Registered office: 119 rue Basse, 37140 Restigné, France
SIRET: 899 708 580 00027
Telephone: +33 9 83 34 87 47
E-mail: contact@mabouledecouches.fr

By accessing the Website or using its services, the user acknowledges having read, understood and unreservedly accepted these Terms.

  1. Purpose

The Website presents and sells products related to reusable nappies and accessories.
These Terms set out the conditions of access to and use of the Website by any user.

  1. Acceptance and changes

By browsing the Website, the user accepts these Terms.
Ma Boule De Couches may amend the Terms at any time; new versions take effect upon publication on the Website.

  1. Access to the Website

The Website is available 24/7, except for maintenance, updates or force majeure.
Ma Boule De Couches cannot be held liable for any interruption or malfunction due to the internet, the user’s equipment, or events beyond its control.

  1. User conduct

The user agrees to use the Website solely for lawful, personal purposes. It is strictly prohibited to:

  • publish, upload or transmit any unlawful, defamatory, offensive or harmful content,

  • attempt to gain unauthorised access to, hack or disrupt the Website,

  • use Website content (texts, images, product pages) for commercial purposes without prior written consent.

  1. User account

Some features (e.g., order tracking, purchase history) may require creating an account.
The user is responsible for keeping login details confidential and for all activity carried out via the account.

  1. Intellectual property

All elements of the Website (texts, graphics, logos, images, videos, visual identity, databases, etc.) are protected by intellectual property rights.
They are the exclusive property of Ma Boule De Couches®, unless otherwise stated.
The Ma Boule De Couches® trademark is registered with the INPI. Any reproduction, distribution or use without permission is prohibited and may give rise to legal action.

  1. Products and services

Products offered for sale are described as accurately as possible. Minor differences may occur between photos and the actual product (e.g., colours or materials).
Terms relating to ordering, payment, delivery and the right of withdrawal are set out in the General Terms of Sale (T&Cs) available on the Website.

  1. Personal data

Use of the Website involves the collection and processing of personal data, in particular for order management.
Processing complies with the UK GDPR and the Data Protection Act 2018 (and, where applicable, the EU GDPR) and with our Privacy Policy available on the Website.

  1. Liability

Ma Boule De Couches endeavours to keep the Website available and up to date but does not guarantee it will be error-free or uninterrupted.
Users access and use the Website at their own risk.
Ma Boule De Couches shall not be liable for any direct or indirect damage resulting from the use of, or inability to use, the Website.

  1. Governing law and jurisdiction

These Terms are governed by French law. For UK consumers, the mandatory consumer protection rights of the country of residence remain applicable.
In the event of a dispute, an amicable resolution will be sought first. Failing that, jurisdiction shall be determined in accordance with the applicable international/UK/EU private-international-law rules (i.e., you may bring a claim before the courts of your country of residence where required by consumer law).

  1. Contact

For any questions regarding these Terms, you can contact us at:
contact@mabouledecouches.fr