Privacy policy

Last updated: 27/09/2025

At Ma Boule De Couches, we respect the confidentiality and security of your personal data. This Privacy Policy explains what information we collect and how we use it when you browse or shop on our website www.mabouledecouches.com or .fr.

  1. Collection of personal data

We collect information when you place an order or interact with our website.

This may include:

  • Contact information: name, surname, address, email, phone number.

  • Order details: delivery address, billing address, purchase history.

  • Secure payment: card details processed by our providers (PayPal, Klarna, Mollie, Shopify Payments) via SSL protocol.

  • Technical data: IP address, cookies, device used to access the site.

  1. Use of data

Collected data are used to:

  • Process your orders: management, invoicing, shipping.

  • Communicate with you: information about your orders and delivery.

  • Marketing (with your consent): newsletters, promotional offers, product information.

  • Improve our website and your shopping experience through statistical analysis.

  1. Data retention

  • Billing and order data: 10 years (legal and tax obligation).

  • Data used for commercial/marketing purposes: 3 years after the last interaction.

  • Cookies and technical data: maximum 13 months.

  1. Data protection

We take all necessary measures to protect your personal data.
Data are only accessible to trusted service providers:

  • Shopify (hosting and e-commerce management)

  • Payment providers (PayPal, Klarna, Mollie, Shopify Payments)

  • Shipping partners (La Poste, Colissimo, Mondial Relay, Chronopost)

These partners only access your data in the scope of their duties and in compliance with the law.

  1. Cookies

We use cookies to improve browsing and personalise your experience. You can manage your preferences directly in your browser and/or via our cookie consent tool.

  1. Your rights

In accordance with the UK GDPR and the Data Protection Act 2018 (and, where applicable, the EU GDPR), you may request:

  • Access to your data

  • Rectification

  • Erasure (except where legal retention is required)

  • Portability

  • The right to object to processing for marketing purposes

To exercise your rights, please contact: contact@mabouledecouches.fr or by post at:
Ma Boule De Couches – 119 rue Basse, 37140 Restigné, France

You may also lodge a complaint with the UK supervisory authority: ICO – Information Commissioner’s Office.

  1. Protection of minors

Our website is intended for adults only. We do not knowingly collect personal data from anyone under 18 years old.

  1. Newsletter

By subscribing, you consent to receive commercial information and promotional offers. You may unsubscribe at any time via the link in our emails or by contacting us.

  1. Data sharing

We do not sell or exchange your data. They are only shared with our essential service providers (hosting, payment, shipping).

  1. External links

Our website may contain links to other websites. We are not responsible for their privacy practices.

  1. Changes to this policy

We reserve the right to amend this Privacy Policy at any time. Any update will be published on this page with the revision date.

  1. Contact

For any questions regarding your personal data:
contact@mabouledecouches.fr
119 rue Basse, 37140 Restigné, France

We use your data exclusively to process your orders and, if you consent, to send you our offers. Never sold, never shared for commercial purposes.